Eva Air Hong Kong Office in China – Complete Passenger Guide

Michel August 19, 2025

When planning your next trip, having a reliable support system can make all the difference. The Eva Air Hong Kong Office provides travelers with the guidance, information, and assistance they need for a seamless journey. Whether you’re booking a ticket, checking baggage rules, or resolving last-minute travel issues, this office ensures you receive professional and timely support.

For passengers flying in and out of Hong Kong, the office is a trusted travel partner that helps with everything from reservations to check-in. Let’s take a closer look at what the Eva Air Office in Hong Kong offers.


Eva Air Hong Kong Office Contact Information

Here are the details you’ll need to get in touch with the office:

  • Office Address: Hong Kong, China

  • Phone Number: 861065635000

  • Email: csuk@evaair.com

  • Office Hours: Monday – Friday, 08:30 AM – 5:30 PM

The office staff is trained to handle a wide variety of passenger inquiries, ensuring you receive quick and accurate responses.


Eva Air Hong Kong Airport Office

In addition to the city office, Eva Air also has a presence at the airport for passengers who need assistance before departure.

  • Airport Name: Hong Kong International Airport

  • Airport Address: 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong

  • Airport Phone Number: +85221818888

At the airport counter, you can check in, manage baggage, and resolve last-minute concerns before boarding.


Eva Air Global Headquarters

For global operations and larger queries, passengers can also connect with the head office:


Services Provided by Eva Air Hong Kong Office

The Eva Air Hong Kong Office in China is designed to meet the diverse needs of passengers.

1. Ticketing Services

  • Flight booking and rebooking

  • Ticket cancellations and refunds

  • Upgrades to Business or Premium Economy

2. Baggage Assistance

  • Cabin and checked baggage rules

  • Excess baggage fees

  • Help with delayed or lost baggage

3. Travel Support

  • Visa and immigration guidance

  • Travel insurance assistance

  • Special meal requests and medical needs

4. Check-in and Boarding

  • Online and airport check-in guidance

  • Priority services for premium travelers

  • Boarding pass issuance


Eva Air Aircraft Fleet

Eva Air maintains a modern and efficient fleet that ensures comfort and safety:

  • Airbus A320, A321, A330

  • Boeing 747, 757, 767, 777, 787 Dreamliner

  • McDonnell Douglas MD-11 and MD-90

The airline is known for its premium in-flight services and consistent performance across both short-haul and long-haul routes.


Why Contact the Eva Air Hong Kong Office?

  • Professional Guidance: Trained staff to assist with flight and travel queries.

  • Exclusive Offers: Get access to discounts and special promotions.

  • Time-Saving: Avoid delays by resolving travel issues in advance.

  • Peace of Mind: Support with documentation, baggage, and booking gives you confidence before traveling.


FAQs – Eva Air Hong Kong Office

Q1: Where is the Eva Air Hong Kong Office located?
It is located in Hong Kong, China.

Q2: What are the office working hours?
The office operates Monday to Friday, 08:30 AM – 5:30 PM.

Q3: Can I book tickets directly from the Hong Kong office?
Yes. You can book, modify, or cancel tickets at the office.

Q4: Does the office help with baggage allowance?
Yes, the staff provides details on cabin baggage, checked baggage, and excess baggage.

Q5: Can I request special meals through the office?
Yes. Passengers can pre-order meals according to dietary preferences.

Q6: Is there an Eva Air counter at Hong Kong International Airport?
Yes, passengers can check in and receive last-minute help at the airport counter.

Q7: Can I get visa information at the Hong Kong office?
Yes. Staff can guide you on necessary travel documents and visa requirements.

Q8: Does the office provide lost baggage assistance?
Yes. The office helps file reports and track lost or delayed baggage.

Q9: Can I upgrade my flight class at the office?
Yes. Upgrades to Premium Economy or Business Class are available.

Q10: How do I contact the Hong Kong office?
You can call 861065635000 or email csuk@evaair.com.


Conclusion

The Eva Air Hong Kong Office in China is a reliable hub for travelers looking for professional assistance, personalized services, and a stress-free experience. From flight bookings to baggage inquiries, the office ensures that every passenger’s needs are met with care and efficiency.

For anyone traveling through Hong Kong with Eva Air, connecting with the Eva Air Office in Hong Kong can save time, reduce stress, and enhance your overall journey.

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